Software Support Analyst - Freight - Nottingham - £22.5k


Software Support Analyst - Freight - Nottingham - £22.5k

 

Role Overview

A Software Support Analyst with experience working in Freight is required by client based in Nottingham. A salary of up to £22,500 is available dependent upon experience.

 

The Software Support Analyst must have strong customer services skills and experience supporting software applications. You may have a background in customer service or first line helpdesk support, but the key experience will be your knowledge of the freight industry or logistics.

 

The Software Support Analyst will troubleshoot software issues and advise customers on appropriate action. Previous call-logging and fault tracking experience is ideal.

 

Required skills:

- Previous Freight forwarding experience

- Previous Support or Customer Services experience

- Some experience of Desk Support and troubleshooting

 

Who would suit this role?

This is an excellent role for an experienced customer services executive with experience in freight and logistics or an IT Support Analyst with solid software applications support experience.

 

Salary:

Basic salary from £20,000 to £22,500 basic plus benefits.

 

Location:

Nottingham, Nottinghamshire

Commute from: Woollaton / Beeston / Bilborough / Hucknall / Ilkeston / Stapleford / Arnold / Derby

 

To Apply:

Please send your CV to Peter Strutt of CV Screen in strict confidence.

 

In Summary:

- Software Support Analyst vacancy in Nottingham, Nottinghamshire

- Previous Freight forwarding experience or Logistics

- Previous IT Support or Customer Services experience

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